FAQs
1️⃣ What makes Story Sprouts different from other audio stories?
At Story Sprouts, your child becomes the main character! Each story is fully personalised with their name, personality, favourite things, and even their family members or teddy bear. Our stories are professionally narrated with an authentic AI Irish voice, making them a magical, one-of-a-kind experience.
2️⃣ How is the story personalised for my child?
When you place an order, you’ll fill out our Story Builder Form, where you can enter:
✔ Your child’s first name
✔ Their favourite theme (e.g., space, fairy tale, adventure)
✔ Special details like their pet’s name, favourite toy, or a family member✔ The story setting
✔The story location
✔ Any additional custom requests
3️⃣ What age group are the stories suitable for?
Our stories are designed for children aged 3 to 8 years old, but any child who loves imaginative storytelling will enjoy them!
4️⃣ What kind of stories do you offer?
We create a variety of adventurous, heartwarming, and bedtime-friendly stories across different themes, such as:
🌟 Magical Fairy Tales
🚀 Space Adventures
🐉 Mythical Creatures & Fantasy Lands
🏴☠️ Pirate & Treasure Hunts
🎄 Holiday Specials (Christmas, Halloween, etc.)
Each story is crafted to be engaging, immersive, and magical for young listeners!
🟢 Ordering & Delivery
5️⃣ How do I order a personalised story?
It’s super easy! Just follow these steps:
1️⃣ Fill out the Story Builder Form with your child’s details.
2️⃣ Make a secure payment.
3️⃣ Receive your story within 48 hours via email, ready to download and enjoy!
6️⃣ How long does it take to receive my story?
We aim to deliver your personalised audio story within 48 hours of your order. If we experience any delays, we’ll notify you right away!
7️⃣ What format will the story be in?
Your story will be delivered as a high-quality MP3 file, which can be played on:
✔ Any smartphone, tablet, or computer
✔ Toniebox (by uploading it to a Creative-Tonie)
✔ Bluetooth speakers or car audio systems
8️⃣ Can I buy a story as a gift?
Absolutely! Our Personalised stories make wonderful gifts for birthdays, Christmas, or special occasions. Just enter the recipient’s details in the Story Builder Form, and we’ll send the story to their email!
9️⃣ Can I order more than 2 stories?
Yes! You can purchase additional story packs!
🟢 Payment & Refunds
🔟 How much does a Personalised story cost?
Our pricing is simple:
Check out the options in our products section.
1️⃣1️⃣ What payment methods do you accept?
We accept:
✔ Credit & Debit Cards (Visa, Mastercard, etc.)
✔ PayPal & Stripe
✔ Apple Pay & Google Pay
All payments are securely processed through Shopify Payments.
1️⃣2️⃣ Can I get a refund if I’m not happy with the story?
Due to the custom nature of our stories, we cannot offer refunds once the story has been created. However, if you’re not satisfied, please contact us, and we’ll work with you to make it right!
🟢 Technical Questions
1️⃣3️⃣ Can I play the story on my child’s Toniebox?
Yes! You can upload the MP3 file to a Creative-Tonie and play it on the Toniebox. We’ll include step-by-step instructions with your order to help you set it up easily.
1️⃣4️⃣ What if I don’t receive my story email?
If you don’t see your email within 48 hours, please:
✔ Check your spam/junk folder
✔ Ensure the email you provided is correct
✔ Contact us at dave@storysprouts.ie, and we’ll resend it ASAP!
1️⃣5️⃣ Can I request a custom theme that isn’t listed?
Yes! If your child has a special request (e.g., a superhero adventure or a story featuring their favorite hobby), we’d love to try and accommodate it. Just include details in the Story Builder Form, and we’ll do our best!
🟢 About Story Sprouts
1️⃣6️⃣ Who are the people behind Story Sprouts?
Story Sprouts was created by Dave & Catriona Kingston, a husband-and-wife team from Ireland. Dave has a digital marketing background in children’s play equipment, and Catriona is a Special Needs Assistant. They started Story Sprouts after creating a custom bedtime story for a friend’s child, and seeing how magical it was!
1️⃣7️⃣ Is Story Sprouts an Irish business?
Yes! We are a small, independent Irish business, dedicated to creating unique, high-quality storytelling experiences for families.
🟢 Other Questions
1️⃣8️⃣ Do you offer a subscription service?
Not yet, but we’re working on it! We’re planning a monthly personalised story club, where your child receives a new story every month. Stay tuned!
1️⃣9️⃣ Can I request a re-edit of my story after delivery?
We aim to get everything perfect the first time! However, if there’s a mistake (e.g., name mispronunciation), contact us, and we’ll fix it. Minor edits may be possible for a small fee.
2️⃣0️⃣ How can I contact you if I have more questions?
You can reach us at:
📧 dave@storysprouts.ie
📱 Follow us on Instagram & Facebook: @StorySprouts.ie
🌙 Have more questions? We’re happy to help!
📖 Order Your Personalised Story Now 🎧